Return and refund policy

We offer a 14-day 'no questions asked' return policy for standard products, aligning with your right of withdrawal under EU consumer law within 14 days of receipt. To be eligible for a full refund, items must be returned in their original, unused condition and packaging, with return shipping costs borne by the customer; refunds will be processed within 14 days of receiving the returned goods. Please note, this policy does not affect your statutory rights and certain items, such as custom-made goods, perishable products, or items unsealed after delivery which are unsuitable for return due to health protection or hygiene reasons, may be lawfully excluded. For returns or cancellations, please contact us at: info@emancipate.center / +352 57187765. Last updated: 2026-03-30